INFO
PAYMENT
WHAT TYPES OF PAYMENT DO YOU ACCEPT?
At this time we are accepting Visa and Mastercard, Paypal & Offline payments. We can also accommodate installments. With the installment option, orders willt be dispatched once the balance is paid.
Please contact info@rarebirdsart.com
WHEN WILL YOU TAKE PAYMENT FOR MY ORDER?
If you pay by debit or credit card, Paypal we will take payment on the day of your order. If you are paying in installments, the payment schedule will be by prior agreement.
RETURNS
CAN I RETURN MY ORDER?
If you're not entirely happy with your order, simply return it to us within 14 days for a replacement or full refund. Once we have received your return, a refund of your purchase will be made once it qualifies (not damaged or marked). When posting, please keep the tracking number and any other relevant shipping information or request a free certificate of postage to ensure proof of postage in the unlikely event that we do not receive your return parcel. Special orders the have been personalised cannot be returned.
* Please note that refunds may take up to 10 business
days to show on your account due to varying processing times between payment providers.
SHIPPING
WHEN WILL MY ORDER BE READY?
All prints are dispatched in 3-4 working days.
Custom prints my take longer.
WHERE IS MY ORDER SHIPPED FROM?
All of our products are shipped from IRELAND.
HOW IS MY ORDER DELIVERED?
We ship unframed print orders in a heavy-duty
postal tube by An Post Ireland's national carrier.
INTERNATIONAL ORDERS?
For overseas orders, we ship unframed prints orders
by An Post. If your order is being shipped outside
IRELAND it may be liable to local taxes or duties.
Any such charges are your responsibility.
DO YOU DELIVER TO P.O BOXES?
We do not deliver to P.O Boxes at this time.
LOST PACKAGES?
Please check with your neighbours to see if the package was left there. Contact your local post office to see if it has been left at a pick up point.
* Please note, THE TIN STUDIO is not responsible
for refunding or reshipping lost orders due to an
incorrect address at checkout.